Two Men And A Truck Reviews

Set up for 2 moves and storage for a couple weeks between moves. The team that moved me into my home had all the issues from my perspective. Right in the beginning the mover tells me he dropped my tv and he will give me cash not to say anything. Sketchy but I told him the price to replace it and showed him via online and then he said I would have to call a manager he didn't have the cash?

Not to mention the mover was telling me about his drug use and how he doesn't like to drink but like all the expensive bottles of liquor I had in a box? The mover also proceed to inform me all the issues where the first team because they just threw my stuff everywhere in the storage unit and it took them a long time to load up the truck. I find it suspect it took them nearly 5 hours to move from there storage unit to there truck but only 3 hours to unload into an apartment up a flight of stairs. The driver stayed on his hands free phone for over 2 hours while loading the goods.

I believe that is what caused them to to off leaving 11 boxes behind. Later the driver told me they were leaving and and I told him there were 2 chairs, a table, 3 copper pots and a carrier still out on the patio. They had walked past these items a half dozen times while taking boxes out of the patio closet.

They left after loading these items without telling me. I scrambled to load up all the odds and ends they ignored. I left to follow them to the new site about an hour after they left.

I drove 1 1/4 hours to the new site and waited about 20 minutes, then called them. It took them over 3 hours to make an 80 mile drive. In unpacking I found 3 very heavy decorative pots broken, but that was minor to me. What was not minor was the fact that they broken two a 2" wide, 3/8" thick cast iron brace on a table I had made.

I can't imagine what they di to break this cast iron piece which was located towards the top of the table base. That evening I asked my daughter to pick up the 3 copper pots they missed that I had left with a neighbor. That is when she went into the apartment and discovered the 11 boxes they left in a closet.

The apartment complex manager told them to clear out the boxes so my daughter and grand daughter loaded everything in their pick up and put it in their garage. Took 6 days for them to pick up the boxes get the 11 boxes to me. I failed to read the previous reviews ahead of time and that was my undoing.

Through the many calls to the company during this process I can't remember anyone apologizing until the last guy wanting more money called. I sincerely hope more people would read these reviews and take them seriously. Get a discount We've got discounts and promo codes for companies like GOT-JUNK and more. View DealsWhen you hire Two Men and a Truck, local movers will load your belongings in one of their 26-foot trucks. Once your possessions are loaded, the moving service will transport everything to your new home or place them in temporary storage, should you wish. Local moves are generally charged by the hour, while long-distance moves are based on total weight and gas mileage.

Other Two Men and a Truck moving services include local moving labor without a truck, packing, and self-storage. The movers pack household belongings into a crate and put it on a trailer along with crates from other moves. Three movers arrived on time to load my items into a rental moving truck; two movers were younger (college-aged) men. While one admitted it was his first day, the other two seemed as if they'd worked together on previous moves. I provided blankets to use with the furniture, yet they were balled up in the corner in the end. Clearly these gentlemen did not care or did not have the experience/training to organize in a professional manner.

After the movers departed, I spent time rearranging boxes and household items to relieve some of the pressure from crushed boxes and to be able to close the rolling truck door. I would expect much more competence and worker training from a company that charged me $500 for an hour of work. Two Men and a Truck is a moving company that has more than 380 local franchises across the U.S., Canada, Ireland and the United Kingdom. Because it is a franchised company, experiences vary, but Two Men and a Truck is known for quick, professional and friendly movers and moving services.

All moves come with loading and unloading, online tracking and basic liability coverage, which pays 60 cents per pound for lost or damaged items. It's been 35 years now since they first started, an indicator of their vast experience. If you ask us, that also sheds some light on the reputation they have for being quick, professional, very friendly and a considerate moving company.

As a package, they offer full service moves, storage options and hourly labor as an assortment of their work. They are known for their customer service and their accessibility and availability. But, because they are a franchise based business, the experiences may vary. Movers were polite and nice but my husband had to provide tools to Disassemble furniture. Was asked if I wanted to pay extra insurance to cover 20,000 dollars of damage which I did. Was told later by their customer service that this covers nothing through them but by the state???

After they broke my marble counter top for a bedroom dresser and broke my leg to my sons bedroom dresser they offered 125 dollars. Their reason for not covering anything is the material it's made of??? My marble was said to have been an item that was easily broken so that's not covered.

My sons dresser was bought from rooms to go and was not cheap! They told me that material was resin and therefore easily broken so again not covered. I don't know what they do cover but find out about everything they touch and ask if it's covered. It took three months to finally get compensated for my marble and it was less than half the cost of the estimate I had gotten. Countless phone calls with promises of a return call and then nothing.

At the end the lady tried to argue with me about how much she did and I was in tears. I was so glad not to have to deal with this company ever again. Worst customer service I have ever received in my life! This is the third time I have used this company because their movers do such a great job. With this last move, I had damage to my wall which was not a big deal becasue they have a service that will fix it.

I was never contacted by them so, I called their "quality control" Dustin twice and left a message and contacted my orignial customer service person who said they would talk with Dustin. I never heard anything from either it was after two weeks. I contacted corporate since I was not getting any response and had to be out of my apartment in a week. Dustin replied then and said his phone is not working and he had my wrong e-mail.

I was contacted by the company that would repair my wall and they could not be out for a month. Luckily I have a great landlord who said they could fix the damages and wouldn't charge me. I let Dustin know and never received an apology or offer to have money taken off my move. Due to the lack of customer service I will NEVER use them again.

I love the story behind the company, however they need to focus on the quality behind the generic looking name. They have great logo and easily recognizable company name-something you won't forget, but along with that comes the won't forget quality of packing that my guys did. I rented a PODS container and they packed my boxes and stacked my PODS container.

The team that provided the service was pretty friendly towards me but not towards the third co-worker. I also didn't find their packing skills to be all that great. They cherry-picked from each room and stacked the PODS container that way instead of packing each room, staging it in the garage then loading. I was left with a managerie of items from each room left in my garage some items packed and some not.

They charged me for 6.5 hours and took an hour lunch, and assured me they didn't charge me for that. That part is my fault, by the time they were done with my small place I just wanted them gone. They weren't efficient or friendly towards one another.

I know they were trying but they really need training on how to pack. I left a $200 tip for the three of them and had bought them Krispy Creme donuts and left them on the table. I had a bad experience with these guys- so disappointed. Their team leader even stopped by and checked in on them. I gave the team leader kudos for putting an effort forth on the quality piece.

I also had to have their disposal service come out and take garbage to the waste facility because the packing guys just weren't efficient and knowledgeable with packing a household. So, i had to make arrangements with OpenDoor to RENT my house back for $213 per additional day. On Saturday, i informed 1 of the movers that I wasn't paying the balance of $592 because they didn't complete the job. He called who he needed to call, i tipped him $100 and he left. Though we did agree to pay them for some additional time for packing, they decided what was fair for the damages and just credited it back to card without our agreement. It wasn't nearly enough for the damages that were caused and headaches they caused.

Funny part is we paid more for their terrible service than we would've paid for the full service movers we were going to go with. And just to be decent people we fed the crew & even tipped them because we felt they were put in a no win situation. They didn't get far and the next day, they had almost 7 hours to drive until they arrived at our house. Then they arrived with only 2 men for the entire job and took forever because of it. They were overtired and careless with our belongings, damaging almost every piece of furniture and breaking others. They damaged our new floor, crown moldings and even our 2 king beds, both of which were dirty and one had ripples--as if they put something heavy on top.

Worst of all, we called and emailed "Zach", the person in charge of handling damage claims multiple times but he just ignored them. No one answered whenever I called the office so I called from another number and finally got an answer. "Christy" told me to send details with pictures and I did so right away-- but still no call from Zach. I reached out again almost a week later and finally got a call back from Zach-- who was rude and annoyed. He said he contacted a local furniture repairman in my area who will get back to me about "all the damaged wood" in the pictures.

Booked Two Men and a Truck after a nice chat with them and estimate quote €830 for moving 2-bed house with 2 men and 1 Van. Movers arrived an hour late at 9am with no promised boxes etc, and advised that this is in fact a 12-hour job and needs more man and going to cost us way more etc! After our frustration Alan Tierney brought more boxes and advised more man may come later. 3(!) more man came at 5pm just as the packing was done (they weren't needed then!) and helped unloading only. 11 hours later Alan charged our credit card €3,400 without even sending us a bill to review. He included the charge for all these not needed men who came way too late and all boxes etc, 5 separate transactions without our approval.

Two Men and a Truck is a professional moving company offering full home and business relocation and packing services for long-distance or local moves of any size. I had used Two men and a truck 4 times for all my moves. My recent experience was the worst I've ever had.

My quote was for 4.5 to 5 hours at an estimated total of $1400. I had everything packed in boxes with the exclusion of our record collection which was all in crates . It took them 10 hours to move and they charged us double what we were quoted. All boxes were clearly labeled, yet they left boxes wherever, stacking heavier items on top of items clearly labeled "fragile".

Other items were broken, furniture chipped and floor scratched. I've been trying for a month to speak to someone and get a resolution but they don't seem to care about their customers because they don't call me back. The movers seemed to be purposely taking longer to move items and lied about the number of furniture pieces we had when they reported their final report to their bosses. Will never use them again as they hold no accountability or respect for their customers. However they did not offer raises unless you asked.

They are willing to work with your personal schedule TO AN EXTENT. They do not tolerate unexcused absences yet only provide you with 7-10 paid time off days a year. This location has a problem with women in power. They don't flat out say that or show that, but the little actions they show prove that statement. Being fully honest, I wouldn't hire this company to move me.

I know the type of movers they have in there and as long as you show up to work and "look the part" then you get hired. There's no sense to push yourself to try harder because your not valued on your good work. On a positive note, the GM and the Operations department were really nice, caring people to work with.